FAQS

Frequently Asked Questions

Medical tourism is the mechanism of medical/health treatment followed by travel plan to different places. Generally people visit to other country for the cost effective better treatments and explore some part of the country at glance.

Medical tourists from every corner of the world are choosing India as their destination for their advanced and cost-effective medical treatment. In India, they can avail state-of-the-art technology, finest quality healthcare with high recovery rates at low budget.

India is an English speaking country. The doctors, staff, nurses at the hospital are proficient in speaking English in writing, speaking and reading. Also, the entire team is comfortable in speaking in English.

We are a professional medical tourism company. We make our patients come to India and get treated hassle free. We will arrange the direct consultation with the doctors, assist you in medical visa, arrange the travel itinerary, your stay in India and provide 24X7 personalized care. After discharge, we will be in touch for any further assistance.

Our hospitals provide 24X7 emergency services. If required, we can arrange air ambulance and ground ambulance to for any emergency cases. Our team is ready to take charges at given points.

NovaGlobal provides services to International patients/ Interstate clients who visit for

  • Oncology / Cancer Treatment
  • Organ Transplants
  • Orthopaedic Surgery
  • Fertility Treatment
  • Cardiac Surgery
  • Cosmetic and Plastic Surgery
  • NovaGlobal guides its patients to find the Right Doctor, Right Treatment, Right Hospitals, Providing world class treatment at affordable cost.
  • All patients who approach NovaGlobal are benefitted with end to end solutions and professional services through a dedicated team.
  • India has major hospitals with international accreditation and provide medical treatment to both Domestic and International patients at affordable price.
  • The treatment cost in India ranges from 1/3rd to 1/10th as compared to Middle East USA,European, African, Asian countries.

All Major cities in India have been connected with direct flights from Major International Airports in the world. This makes it simple to travel to India especially Mumbai which is a hub for Medical Tourism. The travel and accommodation cost is very minimal, that makes it Medical Tourism in India more affordable and budget friendly to Domestic and International patients.

  • NovaGlobal provides transparent approach highlighting the packages and cost which helps patients to decide on the treatment in India and your budget.
  • There is no hidden cost or expenses in this system
  • We have world class hospitals with good infrastructure and latest technology for treatment.
  • Hospitals are accredited by international bodies like JCI, NABH and other applicable quality standards.
  • We have doctors who are renowned globally by their expertise and experience in various segments.
  • Within 24-48 hours, a preliminary plan for your examination and treatment will be developed.
  • The preliminary plan includes a list of necessary diagnostic evaluations and consultations, indicative number of days of stay in India, estimated cost and treatment.

NovaGlobal will assign a representative to every patient who approaches us. NovaGlobal provide personal assistance on all aspects related to the medical trip, from the details of travel plans, healthcare services, treatment, recovery, post treatment follow up and safe journey to home country.

Generally patients planning for medical treatment abroad should be accompanied with a supporter, who understands patient’s requirement and services required. The required arrangements can be made for the travelling companion as well. Accompanying visa (MX Visa) will be needed for the friend/family member who shall be processed along with Patient’s Medical Visa (M- Visa).

  • Post-surgery recovery period shall be provided by the Hospitals for international patients.
  • NovaGlobal shall arrange for a Physiotherapist, Paramedic, Nurse based on your requirements and extended stay in India.
  • Post treatment follow up is generally advised by the specialist during discharge from the hospital. Medicines for the advised period can be purchased in India.
  • Follow up treatment/review is also advised by the specialist, which can be taken in same hospital in India or at your home country.
  • CMT shall provide you any support or assistance which might be required by you even after 1-2 years of time.

The specialist shall advise on the course of treatment and the number of days required for follow up and recovery. Necessary documents shall be provided by the hospital for return journey.

NovaGlobal can definitely assist in getting a medical visa at the earliest possible for its patients, provided the necessary original documents are produced without any glitches. Assistance with visa applications and paperwork will be definitely provided by NovaGlobal.

  • NovaGlobal offers comprehensive coverage on both medical and non-medical services.
  • Patients will be picked up upon arrival in India Airport and shall be transferred to the hospital by cab/ambulance depending on the requirements.
  • NovaGlobal team shall coordinate with the Doctor and the patient during treatment.
  • Locally SIM cards for mobile shall be provided to the patient for easy communication.
  • Any requirement on FOREX, Translator, Leisure activities shall be arranged.
  • Patient shall be safely dropped to the airport after successful treatment and stay in India.

Foreign nationals who come to India for medical treatment are mandated to have an Indian medical visa. A medical visa is granted to those tourists who wish to obtain treatment at certified/ accredited hospitals in India. Not more than two attendants, who are blood relatives, will be allowed to accompany the patient. The patient would require a Medical “M” visa and the attendant would require a Medical Attendant “MX” visa to come to India. The Visa processing has been made easy with the introduction of e-Visa option by Indian Government. Kindly find the web link for e-visa processing https://indianvisaonline.gov.in/

The patient seeking treatment must submit the following documents:

  • Completed application form
  • Original passport
  • Photocopy of the passport
  • Latest passport size photograph
  • Address proof
  • Fees payable for the services must be submitted as Demand Draft
  • Medical report from a recognized hospital or clinic, which includes the total length of treatment and patient details. The Reports must include the treating doctor’s name and signature, official seal and nature of illness.

The Indian Mission issues medical Visas to India for the duration of the treatment or for a period of one year, whichever is less.

  • Yes, the visa can be extended to another year by the State Governments or FRROs upon producing medical certificate by specialized hospitals in the country.
  • Further extensions can only be granted by the Ministry of Home Affairs only if the State Government/FRROs support the extension with relevant medical documents.
  • The Indian Missions and Posts checks every medical document placed abroad to ascertain the genuineness of the medical visa.
  • The applicant may also be required to produce satisfactory details to The Missions that medical advice is first sought in the country of residence or origin and has received prescription to seek special treatment.
  • Medical visas to India are issued only for treatment in reputed / recognized specialized hospitals/ treatment centres in the country. The following is a partial list of primary ailments for which The Mission issues visas - neuro-surgery; ophthalmic disorders; heart related problems; renal disorders; organ transplantations; plastic surgery; joint replacement etc. However, if the mission is satisfied about the need for the foreign national to visit India, visas will be issued for other ailments as well. The applicant may be required to produce proof.

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